USER AGREEMENT / Terms of Service

Effective April 2017



You, the user of the Service.


Websites, forms, emails, chats and any other communication and actions by and between the Operator and the User for delivering the Service.


Any data the User generates and provides to the Company when using the Service.

Company or Operator

Means Anzen8 (later also Anzen8 or the Company), or any other legal entity appointed by Anzen8 to handle or operate any part of the Service.


Any registered or unregistered patents, copyrights, designs, databases, service and trademarks, website content including text, images, graphics, videos, photographs, audio, icons, animations and software design rights and any other intellectual or industrial property rights.


This User Agreement between the User and the Company, that come into effect when the User accepts the Terms of Service.

Purpose of the Service

To allow Users to trade (buy or sell) bitcoins by using the Service, and to settle the trades with the individually agreed payment methods.

Privacy Policy

Personal information

When the Data provided by the Users includes personal information, the Users provide the Data voluntarily and at their own discretion. The Users give their consent to the collection of the Data by using the Service. All Data provided is kept secure using all reasonable measures, and the user information is not sold to third parties or released.

Disclosure of user information

The Company may in individual cases be required by applicable laws to disclose Data provided by individual Users. The Company does not provide any Data to banks or government authorities proactively.


For your own privacy, we recommend that you periodically or automatically delete all cookies from your browser.

Use of Data

The Data is used to reduce processing times of the orders and transactions, and to allow proper functionality of the Service.

Storage of Data

The Data is stored by the Company and backed up locally on a separate external encrypted hard drives that are kept off-line. Data stored or collected via third party services such as webforms or email, will be periodically deleted from the third party servers and stored with the Company. Personal information that can be used to identify a user, like ID documents for account verification, will be stored in encrypted format.


Anzen8 has the right to change the Terms in its sole discretion from time to time. By continuing to use the Service after the changes to the Terms, the Users indicate that they agree with the new Terms. The Users should read carefully and periodically check the Terms to make sure they have understood the applicable terms and conditions of use.

Outside links

Multiple external sites may be referred and linked to on the Service. Anzen8 seeks to link to neutral and high-quality sources, with relevant and up-to-date information, but does not guarantee or verify the validity of the external content. Anzen8, its employees, management or its owners cannot be held liable for any damages or implications caused by visiting any external sites.

Correct Data

The Users are responsible for the accurate spelling and content of the Data they provide. The Users acknowledge and agree that the Company can assume that the Data provided is correct, and use it to fulfill the orders.

The User gives the following waiver of liability and acceptance of inherent risks to the Operator.

In consideration of the Operator accepting me as a client, and me being permitted to use the Service, I agree to this release of claims, waiver of liability and assumption of risks. On behalf of myself, my heirs, executors, successors, administrators, assigns and whomever else may have an interest either at common law or by operation of statute, I hereby waive any and all claims I or such parties may have now and in the future, and release from all liability and agree not to sue the Operator, their officers, directors, employees, representatives (collectively “the Releasees”) for any and all personal injury or loss sustained by me as a result of my use of the Service due to any cause whatsoever, including, without limitation, negligence on the part of the Releasees. For the purposes of this Agreement, “use of Service” shall extend from the time of my initial contact with the Operator by telephone, chat, email, letter, webform, website or in person meeting, to the settlement of the transactions done via the Service.

I am aware cryptocurrency trading has, in addition to the usual risks inherent in trade and investment activities, certain additional risks, including but not limited to:

Time delays due to situations outside of the Operator control, such as payment delays between banks, limitation of access to the internet or secure identification methods.
Sudden changes in liquidity on the markets or with trading counter-parties, which may result in rapid changes in price of cryptocurrency available for trading.
Lack of interconnected markets, which may result in a particular trading counter-party suffering from different market conditions in their country, compared to other trading couter-parties in other countries.
Sudden changes of regulation in any individual market or country.
Lack of regulation, regulatory clarity and governmental oversight on the cryptocurrency market and its actors.
High frequency and intensity of cyberattacks and hacking attempts by malicious actors targeting to gain control of cryptocurrency wallets.
High possibility of banks or remittance companies of interpreting cryptocurrency trading as suspicious activity, and therefore blocking or delaying payments to, from or by the Operator, and potentially filing Suspicious Activity Reports on me.
The User accepts all the inherent risks and dangers of cryptocurrency trading and the possibility of losses resulting therefrom, and acknowledges that the enjoyment and excitement of bitcoin trading is derived in part from the characteristics of the market and the underlying technology, and that the inherent risks of cryptocurrency trading contribute to such enjoyment and excitement. The User further acknowledges and agrees that while trading, the User shall at all times follow the Operator’s instructions. The User understands that failure to follow the Operator’s instructions may result in loss to the User or others, or suspension of the User’s trading privileges by the Operator.


The User confirms to be of the full age of eighteen (18) years and to have carefully read and understand this Agreement prior to contacting the Operator about trading cryptocurrencies.


The Company follows KYC/AML requirements given to cryptocurrency brokers by the relevant authorities.

Deliberate violation

Any use of the Service for money laundering or terrorist financing activities is strictly prohibited, and if done or attempted, is regarded as deliberate violation of the Terms and an act to cause deliberate and direct harm and damages to the Company by the User.

Limitation of liability

The Company or its owners, directors, executives or employees can not be held liable for any direct of indirect losses or damages to Users or any third parties, if the losses or damages result from prohibited use of the Service, or from activity that is in violation of the Terms.

Internal Policies and Procedures

The Company has established Anti Money Laundering (AML) procedures to protect itself from becoming involved in suspicious activity or money laundering. The procedures include transaction limits, suspicious activity monitoring, risk assessment, Know Your Customer (KYC) procedures and dedicated internal roles and responsibilities for ensuring the compliance. These checks include, but are not limited to OFAC Specially Designated Nationals list. These policies and procedures are communicated to and acknowledged by our employees, and revised as needed. The personal information of registered users may be used to conduct anti money laundering reviews and the Data may be used to protect the Company, our Users or the general public from any illegal or potentially illegal activity. The Company ensures the validity of the AML procedures through internal employee orientation, training and controls. The Company has a Compliance Officer, and it may use external experts to conduct audits and AML procedures.


If suspicious transactions are detected, Suspicious Activity Reports (SAR) related to the activity is created and when needed, filed according to the applicable laws of Estonia, and copies of the transaction logs and the filings will be stored by the Company. The parties involved in the suspicious activity will not be informed of the reports or filings.

Suspending trading privileges and transactions

The Company reserves the right to suspend the activity of any User immediately, without prior notice and in its sole discretion, in the case of suspicion for potential unlawful activity or other activity that violates or might violate the Terms. The Company also reserves the right to refuse any transaction without prior notice, if the transaction is deemed questionable, suspicious or of risk to us, or if the Company is unable to complete the transaction due to causes beyond our control.


Physical precious metals or cryptocurrency transactions are not classified as financial transactions in the relevant jurisdictions the Company operates in, and the transactions on the Service do not fall under any financial reporting rules. However, if we become suspicious of any attempt at money laundering, or if contacted by a authority with competence in a relevant jurisdiction in the exercise of lawful regulatory or enforcement authority in a matter of anti-money laundering, or combating the funding of terrorism, the User acknowledges and agrees that the Company may assist the law enforcement authority.


Intellectual Property Rights

IPR for the content of the website and Services is owned by the Company, and Users may not use, copy, alter, modify, reproduce, distribute or erase them, nor will they obtain any IPR from the Company by using the Services. The Users acknowledge that all IPR shall remain with the Company and that all rights to the content and Data created by the Users using the Services, is automatically transferred and granted, royalty-free, irrevocably and permanently to the Company.

Warranties and Representations

The Users acknowledge that i) they are authorised to access the site and use the Services whether they are using the Services on their own behalf, or representing a third party, ii) they use the Services at their own risk and agree that the Company is not liable for any damages or harm arising from the use of the Services or from the lack of access to the Services, iii) the Company does not guarantee uninterrupted and error-free access to the Services, and iv) the content of the website is for general information purposes only and is given in good faith, and that the content might not be complete or accurate.


The Company can not be held liable for any interruption of use or loss or corruption of data that is outside of the Company’s reasonable control. The Users agree that the Company and its directors, employees, officers, partners, contractors and agents are to be held harmless against any actual or potential damages or costs that result from the use of the Service.


The rights of the Company can not be waived due to delay or failure to enforce the rights. Potential enforceability or illegality of any provision of these Terms does not affect other provisions, and allows the Company to enforce the intent of the provision within applicable law.

Operation times

The Company does not guarantee uninterrupted operation of the Services and the website, and the Company is not liable for any direct or indirect losses or damages caused by inability to access, or perceived slow operation of the Services.

Force Majeure

The Company is not liable for delay in meeting its obligations due to any cause outside its reasonable control including acts of god, riot, terrorism, war, hackers, governments, fires, floods, electricity supply failures or natural disasters.


This Agreement is governed by and construed in accordance with the laws of Estonia. Anzen8 and the User irrevocably submit to the exclusive jurisdiction of the Courts of Estonia.

User warrant

Users warrant that they have full capacity and power and that they are otherwise duly authorised to enter into these Terms. If a User disagrees with any part of these Terms, they should not use the Service. Use of the Service indicates that the User accepts these Terms of Use.

Non-criminal origin

The User also represents and warrants that any funds or other valuable considerations used by them on the Service do not represent any proceeds of crime, including any tax-related offences, and that they have not engaged in criminal activity or tax offence.

Anzen8 is owned and operated by Europe Progress Capital OÜ, company ID 14476781. Europe Progress Capital OÜ is regulated by The Ministry of Economic Affairs and Communications of the Republic of Estonia (MTR) with license no. FFA000277 to operate as a Financial Institution.

Europe Progress Capital OÜ

Roosikrantsi 2, Tallinn 10119,